Contact Us
Our dedicated support team is available to assist with all gaming-related inquiries, account management, and technical issues. We maintain multiple communication channels to ensure prompt resolution of your concerns while adhering to New Zealand's gaming regulations and responsible gambling standards.
Available Support Channels
Choose the most convenient method to reach our customer service representatives. Our team operates in accordance with local time zones to provide optimal support during peak gaming hours.
- Live online chat available 24/7 for immediate assistance
- Email support at [email protected] with responses within 24 hours
- Phone support at +64 9 555 0123 during business hours (9 AM – 9 PM NZST)
Support Department Guidelines
Our specialized teams handle specific inquiries to ensure expert assistance. Please prepare your account details and relevant information before contacting us to expedite the resolution process.
- Account verification and withdrawal processing inquiries
- Technical issues and gameplay troubleshooting
- Responsible gambling support and self-exclusion requests